Switching is simpler than most owners expect.
Three steps. A clean handover.
Most owners put off changing managers because they picture a gap in bookings, a fight over the calendar and a month of phone calls. That is not how it goes. Here is exactly what happens, in order, and what we need from you at each step.Most owners picture a gap in bookings and a month of phone calls. That is not how it goes. Here is what happens, in order.
1
We read your agreement with you
Send us your current management contract. We go through it together and tell you plainly what the notice period is, when you can act on it, and what the agreement says about bookings already on the calendar. We ask you to honor the notice period in full. A clean handover protects your reviews and lets us plan around the stays already booked.
- Notice period and the earliest date you can give it
- What happens to bookings already on the books
- Any deposits or guest funds the current manager is holding
- Where your listings, photos and reviews live and who owns them
2
We handle the transfer
Once notice is in, the move is our job. You approve the plan and sign two documents. Listings, calendars, rates, smart locks, cleaners, vendors and lodging tax accounts all move over to us on a schedule we agree with you, timed so the change lands between stays.
- Listings and channel accounts, or new listings where the old ones can’t transfer
- Calendar sync across every channel so nothing double books
- Rates rebuilt under our pricing from the first available night
- Locks, cameras, WiFi and utilities moved to our operations
- Cleaners and vendors introduced, or replaced with ours
- Tax registrations and remittance moved to our accounting
3
Booked stays are looked after
We work out with your current manager how the stays already booked are handled, so guests still get their trip and you don’t lose the income. In most cases your current manager hosts the stays already on their books, we block those dates, and we take over from the first open night. From your side, the first statement arrives the month after we take over.
- A written plan for every stay already on the calendar
- First month’s statement in the owner portal, live from day one
- A call with you after the first thirty days to walk through what changed
Self managing?
The same three steps, minus the notice period.
If you run the cabin yourself there is no agreement to read and nobody to give notice to. We start at step two. Most self managed cabins are on our program within three weeks of the first call, and we plan around any stays already on your calendar.
What we ask of you